There can be no doubt that NDC is beginning to take flight, but more like a jumbo in a lumbering sort of way, held back originally by scepticism and vested interests and now by the scale of airline transformation required. The complexity of airline distribution, the constraints of decades old legacy systems and the interdependency…
In this series of blogs on NDC Shopping Analytics we have taken a closer look at the: -Emerging Traveller / Airline customer relationship-Customer journey to conversion-Value of analysing searches as well as bookings-Role that PNR analytics can play in customer personalisation We conclude this series with a brief look at Electronic Miscellaneous Documents (EMDs) and…
Using anomaly detection techniques to get smarter at spotting inventory issues to avoid revenue leakage. This is the third article in a 3-part series discussing how anomaly detection capability as part of an API analytics platform can help travel distributor and supplier organisations detect when and how their APIs leak revenue or miss opportunities. This third article…
This is the second article in a 3-part discussion on how Anomaly Detection can help travel companies spot and resolve issues highlighted by actively being alerted to data anomaly. Putting it simply, Anomaly Detection uses advanced mathematical modelling to accurately detect unexpected changes in activity over time even when the activity is quite ‘up and down’ in…
Trio Enterprise is a proven API performance monitoring and XML /JSON analytics platform used by some of the biggest B2B hotel distributors. It gives users access to a wealth of real-time operational and business critical insights to help them run their accommodation distribution business.It helps them to optimise their operations while also delivering key insights to…
Our unique performance monitoring and XML analytics platform enables airlines to: How Trio Works Analysing XML data flow gives airlines vital intelligence to innovate and manage their offers. It also facilitates dynamic, limited-time campaigns for individual customer segments or events (e.g. summer/winter vacation periods, World Cup Sporting series, etc.). This type of interactive, individualised merchandising…
I have been following IATA’s New Distribution Capability (NDC) initiative avidly for over a year, firstly from a professional interest (i.e. how it will work) and secondly from a consumer interest as a keen traveller. I get that NDC will enable legacy airlines to unbundle their services and prices and make them available and transparent…
The online travel industry is made up of a complex web of distribution channels and networks. Travel product suppliers such as hotel companies and airlines need to interconnect with aggregators and distributors such as wholesalers, metasearch and GDSs to reach as large an audience as possible for their rooms and seats. Meanwhile suppliers are also…
In this 3-part series, we began by discussing why data matters to travel organisations, we went on to summarise the ways that the data that matters can be cleverly visualised and we conclude with a short appreciation of the dashboard – the window that throws light on the data considered critical for the running the…
The first article in this series briefly explains what we mean by business intelligence (BI) and how it can serve travel organisations. This article focuses more on how to analyse and visualise data, especially XML data in the online travel industry, before taking a closer look at the dashboard in the final article. Analysing XML…