As an intermediary selling travel products obtained from suppliers, margin management can be summed up as understanding where your money is being made or lost. This might sound straightforward, but even larger firms have trouble optimising the difference between a good deal and a great deal. Or put simply that the opportunity to sell rooms…
Response times play a central role in performance monitoring and analysis. They are measured to make sure that they are within expected boundaries and that everything is ok. When measurements show the times fall beyond set boundaries then steps to find the root cause are taken or applications are tweaked and optimised. It’s useful to…
A 30 minute webinar that takes a deeper look at how XML intelligence can be used to gain real-time insights into customer search and buying behaviour that can help airlines to create the right offers (for the right price). Adopting IATA’s NDC is all about having the right systems and processes in place, and the right…
Are your distribution tactics leading to higher customer conversions and lower customer acquisition costs? Every organisation seeks to improve these metrics, but in the world of online travel this could literally be the difference between sink or swim. Put like that, real time business analytics (as opposed to yesterday’s or last week’s results) could be…
Up until now legacy carriers were stuck offering fully loaded services to passengers coming via the third party channel because unpacking the various elements of the service could not be unbundled in the selling process. Today, that is changing and technology (such as shopping analytics) is here that enables them to break the product apart…
Everything for sale has a price. Low demand generally leads to low prices and high demand generally pushes prices up. When it comes to airline tickets, the price versus demand relationship can get quite complicated behind the scenes. Purchasers are often perplexed by the variation in prices than can occur between searching and buying. The…
As a wholesaler or a bedbank, you are a distributor for hotel suppliers. At the same time, you are a supplier for customer-facing distributors such as OTAs, tour operators, and other wholesalers. To help you manage your core distribution business, Triometric provides a powerful analytics platform that delivers; Actionable insights from millions of hotel requests and…
intuitive Established in 2004, Intuitive is an innovative, dynamic and progressive travel software company whose flagship product, iVector, was launched back in 2005 and quickly became a hugely impressive technology platform. Intuitive’s unique approach to software development has enabled the creation of a robust, fast and scalable web-based system. Today iVector is the highest performing…
Trio v15.6 and above allow simple ‘read-only’ sharing of reports and dashboards either as one-off items or with the automation of scheduling. These are sent as special ‘sharing links’ which contain a unique code for the report to be shared and will return a web page that cannot be changed, but is interactive. ‘Real-World’ Issues…
Companies dependent on critical systems or with globally distributed workforces, outages dramatically affect their productivity and satisfaction with the application service. Resolving outages and issues quickly is important. Finding out what’s actually going wrong is often the lion’s share of your resolution time. It’s critical to have instrumentation and analytics for each of your services,…