There can be no doubt that NDC is beginning to take flight, but more like a jumbo in a lumbering sort of way, held back originally by scepticism and vested…

Airlines want to embrace digital retailing and take back ownership of their customer relations from beginning to end, but to do this they need to transform how they sell to…

IATA is busy laying the foundations for a new distribution model with new standards and processes all designed to help airlines regain control of the selling of their inventories and…

Executive Interview with Jonathan Boffey which first appeared on the Airline Information website and is written by their correspondent, Ritesh Gupta. An omni-channel approach, with consistency across all channels, is…

N-D-C. There I have used the magic three letters on line one. Three letters which will soon be consumed and superseded by IATA’s One Order but that story is for…

Part 1 -- To be successful in selling the right products or services at the right time to the right travellers, it’s increasingly critical for airlines to harness the power…

Part 2 -- To be successful in selling the right products at the right time to the right travellers, it’s increasingly critical for airlines to harness the power of modern…

In a recent article on Airline Information’s Ancillary blog (a great place for an insightful read on the topical challenges airlines face in growing ancillary revenues), the writer, Ritesh Gupta,…

The annual IATA World Passenger Symposium (WPS) is fast approaching in October. One of the major topics on the agenda will be NDC (New Distribution Capability) which is likely to…

In What is XML, we presented a simple description of XML, the language that will become the framework for IATA's New Distribution Capability (NDC). So what is NDC and why…